Shipping
Your part travels with tracking, insured for its value and delivered against signature. Here is everything you need to know, from your order to your door.
Where we ship
We ship anywhere in Canada. Live outside the country? Write to us and we'll see together what's possible.
Processing times
The processing time is shown on each part's page. It is the time between your order and the moment your parcel ships, not including transit.
- Ships in 1 to 3 business days: most maintenance parts, which we receive quickly from our Canadian suppliers.
- Special order: parts ordered specifically for you from specialized suppliers, sometimes abroad. The wait is longer and is stated on the part's page. A question before you order? Write to us.
Business days are Monday to Friday, excluding holidays.
Carrier and shipping costs
We ship with Canada Post. At checkout, you choose the service that suits you. Costs and the estimated transit time are calculated for your address and parcel before you pay.
Tracking, insurance and signature
- Tracking: as soon as your parcel ships, you receive your tracking number by email.
- Insurance: every parcel is insured for the value of the parts inside.
- Signature: a signature is required on delivery. If no one is home, Canada Post usually leaves a notice so you can pick up the parcel at the post office listed.
Lost or damaged parcel
Inspect your parcel when it arrives. If it is damaged or doesn't arrive, write to us as soon as possible with your order number. For a damaged parcel, include photos of the box and the part, and keep the original packaging. We handle the claim with the carrier and keep you informed every step of the way.
Write to us →Your address
Check your shipping address carefully before you pay. Once the parcel has shipped, it can't always be changed.
Transit times are carrier estimates and are not guaranteed. Canada Post is a trademark of Canada Post Corporation. Geha Performance is an independent business, not affiliated with Canada Post.